Resetting my password

If you cannot access your account because you forgot your password, you can request a password-reset link

Simply go to the Homepage and click on " Login", then click on "I Forgot My Password".

You need to remember your email address and provide it, then select " Send link". In less than one minute, you will be receiving an email with instructions on how to reset the password.

Tip:

  • The password-reset link will expire in 1 hour, to protect your privacy. 
  • If you have not received this email, please check your spam and junk folders. 

To see how to reset your password, check out the guide below.

For more support, feel free to contact our Customer Service team at victoria-au@easyroommate.com

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